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Terms of Service

Last updated August 19, 2026

These terms apply to tintio.io and the Tintio service, operated by Cokee Corp. ("we").

1. About the service

  1. 1.1
    Tintio helps you keep material for future posts, turn that material into drafts, adapt those drafts per channel, and schedule them.
  2. 1.2
    The channels you can connect are shown in the service.
  3. 1.3
    By using the service you agree to these terms.

2. Definitions

  1. 2.1
    In these terms:
    1. (a)"Service" means Tintio and the website that comes with it.
    2. (b)"You" means the person using the Service, and "account" means the individual credentials used to sign in.
    3. (c)"Workspace" is the unit that projects, material, posts, the subscription, and AI credit belong to, and limits apply to that unit.
    4. (d)A channel connection is an external platform account attached to the service, and which project uses it is set separately.
    5. (e)"Material" is what you keep for future posts, and a "draft" is a post made from that material.
    6. (f)A channel, or external platform, means a third-party social media service you can publish to through the Service.
    7. (g)"AI points" are the allowance that comes with a subscription, and "AI credit" is a prepaid balance you buy separately.

3. Your account

  1. 3.1
    Once you create an account, keeping your sign-in details safe and everything that happens under your account are your responsibility.
  2. 3.2
    One person uses one account, and you must be old enough to enter into a contract where you live.
  3. 3.3
    Children under 14 may not sign up.
  4. 3.4
    We send you the notices the service needs while you hold an account. We send marketing messages only if you agreed to them beforehand, and you can unsubscribe at any time.

4. Your content

  1. 4.1
    You own the material, drafts, and brand profile you create inside the product.
  2. 4.2
    You grant us a non-exclusive, royalty-free licence to store, copy, modify, transmit, and process your content for the purpose of operating the service, which includes providing, running, maintaining, and improving it, keeping the system stable, and sending content to external platforms.
  3. 4.3
    Drafts produced by the AI are yours to use freely, and we claim no rights in them.
  4. 4.4
    You must ensure that the data you enter, and the content generated or published from it, does not infringe any third party's intellectual property, likeness, reputation, or other legal rights. You are responsible for any breach of this. This does not apply to the extent the loss is caused by our wilful misconduct or gross negligence.

5. Our intellectual property

  1. 5.1
    The Service, and the software, design, trademarks, and documentation in it, belong to us or to their rightful owners.
  2. 5.2
    These terms give you the right to use the Service and transfer nothing else.
  3. 5.3
    You may not copy, modify, or reverse-engineer the Service, or use our name or trademarks, without our prior consent.
  4. 5.4
    The material and drafts you create remain yours, as set out in the content section above.

6. AI drafts

  1. 6.1
    Tintio uses artificial intelligence to help you write, and that feature is provided as is.
  2. 6.2
    We make no warranty as to the accuracy, completeness, originality, legality, or fitness for any particular purpose of anything the AI generates, nor that it infringes no third-party rights.
  3. 6.3
    Reviewing and checking the output is your responsibility, and we never publish without you asking.
  4. 6.4
    You are responsible for the consequences of publishing and using the output, including checking its accuracy, the rights to any quote or image, and compliance with the rules of the platform you publish to. This does not apply to the extent the loss is caused by our wilful misconduct or gross negligence.

7. Publishing

  1. 7.1
    We provide the technical means for your content to be sent to the external platforms you designate, on your instruction.
  2. 7.2
    We accept no responsibility for delayed posts, failed publishing, duplicate posts, or account penalties that arise from causes outside our control, including an external platform's policy changes, outages, rate limits, system errors, or expired authorisation. This does not apply to the extent the loss is caused by our wilful misconduct or gross negligence.
  3. 7.3
    You must also follow the terms and policies of the external platforms, and if one of them restricts or suspends your account we cannot undo it.
  4. 7.4
    If an external platform provider ends or restricts the integration, we may change or stop offering that integration after telling you in advance.

8. Acceptable use

  1. 8.1
    You may not use the service to break the law, to abuse the service, or to interfere with other users.
  2. 8.2
    You also may not impersonate anyone, send spam, work around a platform's rules or rate limits, resell the service, or create extra accounts to get around subscription limits.
  3. 8.3
    We can suspend an account that does.

9. Subscriptions and payment

  1. 9.1
    Paid subscriptions are billed in advance for each period in the currency shown when you subscribe, and your chosen payment method is charged automatically when you change your subscription or when a billing period comes round.
  2. 9.2
    Prices, billing periods, and usage limits for paid subscriptions are as set out on the pricing page inside the service.
  3. 9.3
    We will email you before a price change takes effect.
  4. 9.4
    Before we raise the amount of a recurring payment, or turn a service we provided free of charge into a paid subscription, we tell you when it takes effect, the price before and after, and how it will be charged, and we obtain your explicit consent.
  5. 9.5
    Without that consent the increase or conversion does not happen, and the conditions, method, and effect of cancelling or ending your subscription at that point are as set out in the Refunds and cancellation section.
  6. 9.6
    A paid contract entered into by a minor without their legal guardian's consent may be cancelled by the minor or by their legal guardian. It may not be cancelled where the minor used deception to make us believe they were of age or that their legal guardian had consented.

10. AI credit

  1. 10.1
    AI credit is a prepaid balance you can add on a paid subscription, and it is spent only after the AI points included in your subscription run out.
  2. 10.2
    Credit is valid for 15 months from the day you buy it.
  3. 10.3
    Ask within 14 days of buying it and we refund 100% of the unused balance.
  4. 10.4
    After that you can still ask at any time while the credit is valid, and we refund the unused balance less 10%.
  5. 10.5
    We will email you at least 7 days before it expires.
  6. 10.6
    Once it expires, whatever is left is forfeited and is no longer refundable.

11. Refunds and cancellation

  1. 11.1
    You can cancel your subscription at any time.
  2. 11.2
    Even if you cancel, you can continue using the service until the end of the period you already paid for, and no refund is given for that period.
  3. 11.3
    You will not be charged from the next billing period.
  4. 11.4
    Within 14 days of payment, you can withdraw from the contract without giving a reason.
  5. 11.5
    This right applies to one-off purchases and the first payment of a subscription, and does not apply to subsequent subscription payments.
  6. 11.6
    We obtain your consent at checkout for immediate access. If you begin using the service or receive its benefits within that period after giving consent, your right of withdrawal is limited.
  7. 11.7
    We do not refund where fraudulent transactions, refund abuse, or other manipulative conduct is confirmed.
  8. 11.8
    Where a major technical fault or defect in the product itself is confirmed, we refund in accordance with applicable consumer protection laws.
  9. 11.9
    Where applicable laws or we grant broader rights than those above, the higher level of rights always applies.
  10. 11.10
    Refunds for AI credit follow the terms set out in the AI credit section above.

12. How to request a refund and processing

  1. 12.1
    You can send an email to the contact address below.
  2. 12.2
    Sending it from the email address of the paid account helps us process it faster.
  3. 12.3
    Refunds are processed using the original payment method, and if that is difficult due to payment method circumstances, we will guide you through another method.
  4. 12.4
    However, depending on the processing schedules of payment processors and card companies, actual credit to your account may take a few additional days.

13. Closing an account

  1. 13.1
    You can delete your account at any time.
  2. 13.2
    We can suspend or terminate an account that breaches these terms.
  3. 13.3
    When you delete your account, the personal data attached to that account is destroyed.
  4. 13.4
    Content created inside a workspace belongs to that workspace and remains there, though the author attribution will no longer remain.
  5. 13.5
    Deleting a workspace permanently deletes the content bodies within it, so you must back up necessary content before deletion.
  6. 13.6
    Handling of remaining paid amounts follows the Refunds and cancellation section above.
  7. 13.7
    When you delete an account or workspace, remaining AI credit is forfeited.
  8. 13.8
    If requested before deletion, we refund according to the terms set out in the AI credit section.
  9. 13.9
    If we decide to stop providing the service entirely, we will notify you at least 30 days in advance, and refund the amount corresponding to the remaining time of your paid subscription period and unused AI credit.

14. Indemnity and damages

  1. 14.1
    If you breach these terms or the law and cause us loss, you must compensate us for that loss.
  2. 14.2
    The same applies if a third party asserts rights or claims against us regarding content you published.
  3. 14.3
    In this case, we will notify you of the fact and determine the response method together.

15. Warranties and limitation of liability

  1. 15.1
    The service is provided as is.
  2. 15.2
    To the extent permitted by law, we disclaim implied warranties, including merchantability and fitness for a particular purpose.
  3. 15.3
    We are not liable for indirect, special, consequential, or punitive damages, or for lost profits or loss of data.
  4. 15.4
    Our total liability shall not exceed the greater of the amount you paid us in the 12 months before the issue arose or USD 100.
  5. 15.5
    However, the limitation of liability and disclaimers in these terms do not apply to loss caused by our wilful misconduct or gross negligence, or to other liabilities that cannot be limited by law.

16. Consumer remedies and dispute resolution

  1. 16.1
    Complaints or requests for remedy regarding service use are handled when submitted to the contact address below.
  2. 16.2
    We handle them promptly, and if prompt handling is difficult, we inform you of the reason and schedule.
  3. 16.3
    If you do not agree with our resolution, you may apply for dispute mediation to the Consumer Dispute Mediation Committee of the Korea Consumer Agency or the E-Commerce Dispute Mediation Committee.

17. Governing law and jurisdiction

  1. 17.1
    These terms are governed by the laws of the Republic of Korea.
  2. 17.2
    Lawsuits arising between us and you may be brought in the court having jurisdiction over our head office location, in addition to the jurisdictional court under the Civil Procedure Act.

18. General provisions

  1. 18.1
    If any part of these terms becomes invalid, the remaining parts remain in full force and effect.
  2. 18.2
    Our failure to immediately exercise a right under these terms does not constitute a waiver of that right.
  3. 18.3
    In cases such as business transfers or mergers, we may transfer our rights and obligations under these terms to a successor and will notify you in advance.
  4. 18.4
    You may not transfer your account or rights under these terms to a third party without our consent.

19. Changes to these terms

  1. 19.1
    We may change these terms as the product evolves.
  2. 19.2
    When making changes, we post the changes and effective date on this page at least 7 days before the effective date, and 30 days in advance for changes adverse to users.
  3. 19.3
    The latest version can always be found at this address.
  4. 19.4
    These terms take effect on August 19, 2026.

Contact

Cokee Corp.

16 Wonheung 2-ro, Deogyang-gu, Goyang-si, Gyeonggi-do, Republic of Korea

[email protected]